To see any service status, you can go to this link here, We will always do this out-of-hours for most of our customers which are UK base, so from 5AM till 8AM are the times we will do any upgrades. - https://status.hostwithus247.co.uk/
Yes! We have plently of easy to follow support guides, You can see this when you login to the control, please click support database.
To change your payments to yearly, Please contact our support team at support@hostwithus247.co.uk to guide you better